FAQ

What is this course about?

This course teaches practical, real-world sales tactics specifically for hotel group bookings and revenue-generating opportunities. You’ll learn proven techniques like probing needs, presenting rates effectively, trading value, and closing more business.

Who created this course?

The course was created by a seasoned hotel sales professional with over 40 years of hands-on experience closing group business. This is real-world, battle-tested advice from someone who has done the job, not theoretical academic material.

Is this course accredited or college-approved?

No, this course is not accredited by any college or university. It delivers practical, expert-level training focused on results rather than formal academic credits. The value comes from strategies that actually work in daily hotel sales environments.

What’s included in the course?

You’ll get video lessons, downloadable scripts, role-play examples, and practical training scenarios. Everything is designed so you can start applying the tactics right away.

How long do I have access to the course?

Four Months starting on enrollment date. Extensions are not available.

What is your refund policy?

Because this is a digital course priced at an affordable $49, we do not offer refunds. Once you gain instant access to the videos, scripts, and resources, the content cannot be returned. We stand behind the quality of the material and are confident you’ll find it extremely valuable for your sales performance. If you have any questions before purchasing, please reach out — we’re happy to help.

How long does it take to complete the course?

Most students complete it in 5–8 hours. You can go through it in one sitting or spread it out over a few days.

Will I receive a certificate?

Yes, you will receive a downloadable Courtesy Certificate of Completion at the end of the course, which you can share with your employer or add to your resume.

What if I have questions while taking the course?

You’ll have direct access to the instructor via email. I personally respond to student questions and love helping you apply these tactics successfully.

Do I need any prior experience?

No prior sales experience is required. The course is designed to be beginner-friendly while still offering strong value to more experienced team members.

Is this course suitable for small hotels or only large ones?

The tactics you learn in. this course will work for independent hotels, boutique properties, and large, branded hotels alike.

Can I share my login with my team?

Each enrollment is for one person. For team licenses or group discounts, please contact us directly.

When does the course start?

The course starts the moment you enroll! You get immediate access to all materials after purchase.

What payment methods do you accept?

We accept all major credit cards and PayPal for easy, secure checkout.

Is the course up-to-date?

Yes. The material reflects current best practices in hotel group sales and is regularly reviewed for relevance.

What if the tactics don’t work for my property?

While results vary, these are flexible, proven approaches used successfully across many different types of hotels.